The foundation of an insurance sales person’s job is the contact with the customer, so it is worth paying close attention to how communication takes place, what problems occur during customer service and how the whole process can be improved. As the pool of customers grows, so does the amount of work to be done. […]
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Regulation 2016/679 (GDPR) and accompanying acts Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 have caused a lot of confusion in Polish law. One might think that the well-known acronym GDPR might make things more difficult only in matters of using an image or sharing information about a […]
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Both a broker and an insurance agent perform their duties on the basis of powers of attorney granted to them. However, it is worth noting that these powers of attorney differ primarily in terms of the entity that grants them. According to Article 21 of the Insurance Distribution Act of 15 December 2017, an insurance […]
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In times when there are plenty of offers on the insurance market, finding and negotiating an attractive policy may be, from the customer’s point of view, a highly complicated and time-consuming process. It is in this situation that the assistance of a broker is invaluable, as they have excellent knowledge of the current offers and […]
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The spirit of Easter is all about hope, peace and joyful living. Thinking of our friends and customers we send you best wishes for this special time and the season ahead. May you receive all the success, goodness and happiness. With gratitude, VSoft Insurance Broker Team
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Annual reports in a brokerage office are a very important process that not only allows you to check and assess the condition of the company, but also to define realistic goals for the coming year. Processing data for such a long time is not one of the easiest tasks. Hence, it is important to take […]
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The Wrocław-based brokerage office of Crafto Brokers is a place where many years of experience meet a fresh look and new technologies. We talk to Michał Batycki, CEO, about the needs of the industry, investment in development and technologies supporting everyday work. You have been on the brokerage market for less than a year as […]
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May your holiday be blessed with the love and warmth of family and friends. We would like to take this opportunity to thank you for all your support throughout the year. All the best for 2022. Best wishes #VSoftTeam
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Recently, I’ve had the opportunity to talk to a person who is keenly interested in using our solution at a brokerage office. Everything was fine, the range of the system’s capabilities was amazing, until it turned out that the application was in the SaaS model (Software as a Service). The interlocutor lost interest and ended […]
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We are constantly developing our solutions in the area of insurance. Two updates of the VIB application have taken place in the last month! We focused on the needs of users and the difficulties they encounter in everyday work with the system. The option to register specific payments has been introduced in the settlement panel. […]
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